Do you continuously have to ask yourself about your Dell printer going offline?

It is quite natural to reach the highest level of frustration when you consistently see your Dell printer go offline and you get strong feelings to throw out your printer because of its malfunctioning. We tell you that you came just in the right place. We will take your frustration out and give you just the right solution that you need right now. We recommend you to read this page entirely to find your solution.

Contact Us

Here we are going to provide you information on the following question:

  • What is your Dell printer not working?
  • In what way can you get your Dell printer online fast?
  • How can I fix my issue with my Dell printer gone down?

There can be numerous different reasons for your printer displaying flash messages like ‘Dell printer offline.' These messages are seen during any computer software update when there is an issue with the printer hardware and the personal computer regarding the connection (both with cables and Wi-Fi) when there is a need for a firmware update in the printer, also, when there is a need for an update of the printer driver on the personal computer.

However, the major cause for your Dell printer being offline is seen to be an issue in the connection between the personal computer, the printer, and the wireless router, where the three are directly connected to the Wi-Fi. This malfunctioning of either of the three causes a hindrance with the Wi-Fi connection resulting in the change of i.p address.

Epson Support

It can be concluded that this problem may either have three possible causes or it can be a cause with the combination of all the three:

  • When there is an incorrect i.p address or any of the network information has gone missing.
  • When there is an error in the communication caused by the antivirus software (mostly Firewall.)
  • When the computer is responsible for turning the wireless adapter off in order to save power.

How to change your Dell printer online from offline quickly?

In order to fix your Dell printer quickly just to get one printing done in case of an emergency, we are mentioning below some steps. However, these steps are just to be applied when you are looking for a quick fix and are a temporary solution that might help you with your printer issue for a week. This is what you can do:

  • Open your computer, go to the control panel, and find the device manager settings
  • Then scroll till you find the USB controller, then click on the plus symbol which opens the list.
  • Go to each of the USB root hub, select 'properties' by0\ right clicking from your mouse. This is only to be done for USB Root Hub.
  • Next, choose the ‘Power Management’ tab.
  • From here, unselect the ‘Allow the computer to turn off this device to save power option.
  • Then you have to restart your personal computer.
  • Finally, go to the ‘Network adapters options by following the first step once again. From here right click from your mouse on the wireless adapter, choose properties, then choose power management and unselect the fifth option as mentioned above. same option as step 5 above.

This is the process you should be following to get your Dell printer back online in a jiffy. Because this is a temporary fix, you may face the same issues again within a week or after a short period of time.

Can’t Find Your Printer Above?

Connect on Epson Live Chat

If you have applied the above steps and your printer still didn’t work, you must follow these steps:

  • Finding out the genuine application for your software Printer driver & installing the latest and updated version of it on your machine as your existing driver must have gone outdated. For getting a legitimate printer driver, you recommended visiting the dell support website.
  • You must update your printer firmware.
  • Keep a check on the printer's list present in the control panel and delete the queued up list.
  • Your printer's function must be blocked, so are required to check on your antivirus (or Firewall) is being blocked.
Epson Phone Support Number

How to fix your Dell printer offline issue in a permanent way

You have somehow managed to give your Dell printer a temporary fix but a week later you are back again with the same problems arriving. Now all you need is a permanent solution to resolve those irritating Dell printer offline messages and below mentioned are the following steps you need to follow. Configuration of your printer to have a fixed i.p address is required. Read the below mentioned steps to get it done the right way:

  • Open your computer, go to the control panel and find the printers and devices
  • Click on your printer in the menu and then right-click on the properties and if you are using windows 10, click on ‘Manage’.
  • Go to properties (also printer properties).
  • Select the ‘Ports’ tab.
  • From that menu, you can see your printer's current i.p address
  • your printer's current i.p address in the browser address space in a computer. Make sure that your computer is connected to that WIFI network. You have to ignore any additional characters such as the underscore, asterisk, or any numbers following it. An example can be 10.111.321Type
  • You can now see the settings menu of your printer. Here you might have to log in by entering your username and password.
  • You can then see a screen that is similar for all printers and is not just limited to Dell.
  • Either click on the Network option or the connectivity option.
  • On this screen, you are allowed to set your option from automatic to static.
  • You get an option for setting the manual i.p address. But if you do not get it, you have to set it by yourself.
  • Just like it was done in the sixth step, once again get your i.p address and log in online. In the command prompt, you have to type ipconfig/all.
  • Go to the menu option and add the new i.p address so as to connect it with the printer.
  • Lastly, you are required to jump back to the first step in order to find your printer's i.p address once. Here you will be adding your new i.p address and set it to your printer.

After you have followed these steps as per the instructions correctly, your Dell printer is bound to be static and should be working efficiently. If the problem still persists, feel free to let us know. We can help you by following a non technical way so as to help you resolve your problem at ease.

Want To Talk?

Call Dell Customer Support Today!